Chat Support Jobs in Satellite Ahmedabad
Position Name – Chat Support Executive
Location – Satellite, SG Highway, Ahmedabad
Company Info – IT Software Company
Total Openings – 5 Male/Female
Qualification – Min Graduates IT Engineering/BCA Freshers/MCA Freshers/Computer Engineer Freshers
Salary – up to 20000 – Depends on Exp or Interview
Experience – IT Freshers or Exp as Customer Support Executive, Inbound Customer Care Executive/Call Center/Technical Support Executive/Chat Support Executive/Email Support Executive/IT Trainee/IT Internship
Skills & Job Descriptions
- Good communication skills in English both verbal and written.
- Flexible to work in Night shift
- It will be rotating shift
- The Technical Chat Support position is responsible for providing timely and accurate technical assistance to customers through chat.
- This role demands a deep understanding of the company’s products and services, quick problem-solving abilities, and a high level of customer service.
- Acts quickly to resolve customer issues
- Control the online traffic
- Provide required information to client and customer
- Send drafts & Solve the client’s queries.