Service Engineer Jobs in Vatva Ahmedabad
Position Name – Service Engineer
Total Opening – 2 Male
Location – Vatva GIDC, Ahmedabad Gujarat
Qualification – B.Tech BE/ ME / Diploma/Graduates/Electrical/Mechanicals
Salary – up to 50K – Depends on Exp & Interview
Experience – Min 2 to 5 year Exp Service Engineer or Technical Service Engineer or Senior Sales Marketing from Manufacturing Industry
Skills & Job Descriptions
- Making Proposal for potential clients
- Prepare comprehensive sales documents Lead Activation
- Coordinating with clients for meeting
- Lead Management
- Ability to diagnose and troubleshoot basic technical complaints.
- Taking ownership of customer complaints reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system complaints.
- Talk clients through a series of actions, either via phone, email or chat, until customer is satisfied with the solution and gets machine on.
- Once a complaint is allotted by channel, acknowledge the customer. And obtain further details like type of complain and discuss action plan to solve it.
- Ensure all complaints are properly logged.