Service Engineer – Thaltej

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Service Engineer Jobs in Thaltej Ahmedabad

Position Name – Service Engineer

Total Opening – 2 Male

Location – Thaltej, SG Road, Ahmedabad Gujarat

Qualification – B.Tech BE/ ME / Diploma/Graduates/Electrical/Mechanicals

Salary – up to 30k – Depends on Exp & Interview

Experience – Min 1 to 3 year Exp Service Engineer or Technical Service Engineer or Senior Sales Marketing from Manufacturing Industry

Skills & Job Descriptions

  • Coordinating with clients for meeting
  • Ability to diagnose and troubleshoot basic technical complaints.
  • Taking ownership of customer complaints reported and seeing problems through to resolution.
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system complaints.
  • Talk clients through a series of actions, either via phone, email or chat, until customer is satisfied with the solution and gets machine on.
  • Once a complaint is allotted by channel, acknowledge the customer. And obtain further details like type of complain and discuss action plan to solve it.
  • Ensure all complaints are properly logged.

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