Mechanical Engineer – Field Service

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Mechanical Engineer Jobs in Thaltej Ahmedabad

Position Name – Mechanical Service Engineer

Total Opening – 3 Male

Location – Thaltej, SG Highway, Ahmedabad Gujarat

Qualification – Diploma Mechanical Engineer/BE/Btech

Salary – up to 25k – Depends on Exp & Interview

Experience – Freshers & Experience – Field Service Engineer or Technical Service Engineer or Junior Service Engineer

Skills & Job Descriptions

  • Coordinating with clients for meeting
  • Ability to diagnose and troubleshoot basic technical complaints.
  • Taking ownership of customer complaints reported and seeing problems through to resolution.
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve system complaints.
  • Talk clients through a series of actions, either via phone, email or chat, until customer is satisfied with the solution and gets machine on.
  • Once a complaint is allotted by channel, acknowledge the customer. And obtain further details like type of complain and discuss action plan to solve it.
  • Ensure all complaints are properly logged.

Field Service Engineer Job Vacancies in Ahmedabad

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