Mechanical Engineer Jobs in Thaltej Ahmedabad
Position Name – Mechanical Service Engineer
Total Opening – 3 Male
Location – Thaltej, SG Highway, Ahmedabad Gujarat
Qualification – Diploma Mechanical Engineer/BE/Btech
Salary – up to 25k – Depends on Exp & Interview
Experience – Freshers & Experience – Field Service Engineer or Technical Service Engineer or Junior Service Engineer
Skills & Job Descriptions
- Coordinating with clients for meeting
- Ability to diagnose and troubleshoot basic technical complaints.
- Taking ownership of customer complaints reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system complaints.
- Talk clients through a series of actions, either via phone, email or chat, until customer is satisfied with the solution and gets machine on.
- Once a complaint is allotted by channel, acknowledge the customer. And obtain further details like type of complain and discuss action plan to solve it.
- Ensure all complaints are properly logged.