Customer Service Executive

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Customer Service Executive Jobs in Ahmedabad

Position Name – Customer Service Executive

Job Location – Navrangpura & Satellite, Ahmedabad

Total Openings – 5 Male/Female

Company info – Manufacturing Company

Salary Base – up to 35K – Depends on exp & Interview

Qualification – Any Graduates

Experience – Min 1 to 3 years experience as Customer Service Executive or B2B Telesales Executive or Telemarketing or Sales Coordinator, Customer Relationship.

Skills & Job Descriptions

  • Good Communication Hindi & English
  • Manage all Backend Administration and Operational work
  • Answering client correspondences through email, social media, and by phone.
  • Relaying extensive product information to customers.
  • Closing sales for the company.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Filing customer records, including contact information, purchases and billings.
  • Providing customers with clear instructions to resolve issues.
  • Identify and assess customers’ needs to achieve satisfaction
  • Rerouting customer calls to other departments when advanced solutions are needed.
  • Managing orders and ensuring their prompt delivery.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

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