Customer Relationship Manager

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Customer Relationship Manager Jobs in Ahmedabad

Position Name – Customer Relationship Manager

Location – Ahmedabad, Gujarat

Company Info – Leading Banking NBFC Finance Company

Total Openings – 8 Male/Female

Qualification – Any Graduates or MBA Finance/MBA Marketing

Salary – up to 50k – Depends on Exp & Interview

Experience – Min 2 to 4 years exp as Customer Relationship Executive or Customer Relations Manager or Banking Loan Sales Officer, Customer Relations Executive or Client Relationship Manager / CRM

Skills & Job Descriptions

  • Customer service skills, Negotiation and influencing skills
  • A great customer relationship manager should aim to improve organisational relationships and increase customer loyalty and satisfaction with the overall aim to drive sales.
  • Create plans to address clients’ business needs of Business Loan, Machine Loan, Manufactuing Industrial Loan, New Business Start up Finance Loan, Government Subcidy, Home Loan Proporty Finance etc.
  • To present financial product presentation to clients based on their requirement and suggest best product and convince client on same.
  • Identifying new opportunities, managing customer relationships, and customer complaints, liaising with other departments and analysing customer data are all important steps to ensure a successful CRM.
  • Through utilising customer interactions and data tracked via CRM systems, the CRM can implement strategies to retain customers and engage with new ones.
  • Building and maintaining customer relationships
  • Identifying new business opportunities
  • Manage concerns and complaints
  • Creating sales plans to generate revenue

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