Service Engineer Jobs in Vatva Gidc Ahmedabad
Position Name – Service Engineer
Total Opening – 2 Male
Location – Vatva GUDC, Ahmedabad Gujarat
Qualification – B.Tech BE/ ME / Diploma/Graduates/Electrical/Mechanicals
Salary – up to 40k – Depends on Exp & Interview
Experience – Min 1 to 5 year Exp Service Engineer or Technical Service Engineer or Field Service Engineer or maintenance from Manufacturing Industry
Skills & Job Descriptions
- Coordinating with clients for meeting
- Ability to diagnose and troubleshoot basic technical complaints.
- Taking ownership of customer complaints reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system complaints.
- Talk clients through a series of actions, either via phone, email or chat, until customer is satisfied with the solution and gets machine on.
- Once a complaint is allotted by channel, acknowledge the customer. And obtain further details like type of complain and discuss action plan to solve it.
- Ensure all complaints are properly logged.