Customer Relationship Manager Jobs in Ahmedabad

CRM Job Vacancy in Ahmedabad

 Position Name - Customer Relationship Manager - CRM

Job Location – Vastrapur, Ahmedabad

Total Openings – 10 Male/Female

Company info – India’s Leading Holiday Company

Salary Base – up to 40K - Depends on Exp

Qualification – Graduates

Experience – Min 2 years experience as Customer Relationship Executive or Telesales or virtual sales.

Skills & Job Descriptions

– Create and enforce plans that will help meet the needs of Club Mahindra members

– Build long-term relationships with CM members

– Providing members with comprehensive product/service consultations and guiding their decision-making process

– Capable to handle the member issues/ escalations effectively

– Handling the HFRP (Happy Family Reference Programmes)

– Generate multiple referrals from wide base of members

– Fixing of the appointments and ensuring that meeting with Sales team happens of the Referrals generated

– Maintaining a deep knowledge of company products and services.

– Up selling and cross-selling products/services to members.